Customer Testimonials

 

At Capital Carpet we give the highest priority to customer service. Over the years we have received many notes, calls and letters from happy customers, here are just a few of their testimonials.


 

Work Completed: General carpet cleaning

Customer Testimonial: "Rick was awesome! I am so thankful we had Capital come out. There were some stains that we have been trying to get our for weeks and Rick took the time and effort to make sure it looks great. Thank you we will be sure to use then anytime we need our carpet cleaned."

~ Mark - Michigan 2022


Work Completed: Carpet steam cleaning

Customer Testimonial: "Capital Carpet Cleaning is a fantastic company. We ask for Matt every time we schedule a service appointment. He arrives on time, is extremely attentive to detail, polite, professional and does an amazing job. Highest accolades for consistently exceeding our expectations!!!!"

~ Lori - Michigan 2022


Work Completed: Carpet steam cleaning

Customer Testimonial: "Great experience with this company! Jim was amazing with his communication and was always available to help guide and advise the cleaning/restoration after a hot water tank flooded the living room. Thanks again!!!"

~ Devin - Michigan 2022


Work Completed: Pet stain & odor removal, Carpet steam cleaning, Upholstery cleaning

Customer Testimonial: "We couldn't recommend this place more. Jim was great, professional and informative! We have a very large Goldendoodle (LOL) and were in need of a good deep clean. The before and after difference was huge and we are grateful! THANK YOU!"

~ Marisa - Michigan 2022


 

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Work Completed: Super special carpet cleaning, 3 rooms, hall and flight of stairs

Customer Testimonial: "Excellent job. Thanks"

~ Derek - Bloomfield Hills, Michigan 2017


 

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Work Completed: Carpet Dyeing - tan to burgundy

Customer Testimonial: "My carpet looks great, Thanks"

~ Neil - Troy, Michigan 2018


 

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Work Completed: Upholstery cleaning, Steam clean sofa and love seat

Customer Testimonial: "Great Job!"

~ Smith - Macomb, Michigan 2018


 

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Work Completed: Family room carpet cleaned and dyed brown

Customer Testimonial: "My carpet looks brand new, couldn't be happier"

~ Catherine - Rochester Hills, Michigan 2018


 

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Work Completed: Tile in Kitchen cleaned and sealed

Customer Testimonial: "Jim did a wonderful job! On time, very polite, overall great job"

~ Matthew and Nikki - Birmingham, Michigan 2018


 

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Work Completed: Truck mount steam clean carpeting, 4 rooms and area rug, runner and Scotchguard all

Customer Testimonial: "Matt is a delightful person to see every year, he does a great job and knows his business, Thank You"

~ Sharon - Rochester Hills, Michigan 2017


 

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Work Completed: Carpet Cleaning Super Special, 3 rooms and hallway, steam clean 8X5 area rug, re-stretch living room carpet

Customer Testimonial: "Matt did a wonderful job. He was very professional, pleasant, and hard working. Definitely will have him back again!"

~ Sharon and Jim - Farmington Hills, Michigan 2017


 

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Work Completed: Carpet cleaning super special, three rooms and stairway, steam cleaned

Customer Testimonial: "Rick Great Guy, Been Doing My Carpet, A+"

~ Cleo - Canton, Michigan 2017


 

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Work Completed: Upholstery cleaning, couch pet stains removed and deodorized, red wine stains removed, area rug cleaning and deodorizing

Customer Testimonial: "Exceeded my expectations! Who knew red wine stains actually can be cleaned! Great technician"

~ Jane - Southfield, Michigan 2017


 

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Work Completed: Carpet cleaning, truck mounted carpet steam clean

Customer Testimonial: "Matt was friendly and thorough, My first time with Capital Carpet and will call again"

~ Eileen - Troy, Michigan 2017


 

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Work Completed: Cleaned and dyed R.V. carpet, beige to dark brown

Customer Testimonial: "Excellent Review"

~ Tom - Sterling Heights, Michigan 2017


 

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Work Completed: Carpet Cleaning Super Special, 3 rooms and stairway, truck mounted steam clean

Customer Testimonial: "The company was able to come out and service my home on the same day - last minute, I really appreciated the service"

~ G, Macomb, Michigan 2017


 

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Work Completed: Truck mount carpet cleaning, steam clean, 4 rooms, hallway, 2 flights of stairs

Customer Testimonial: "Matt did a great job!"

~ Philip - Bloomfield Hills, Michigan 2017


 

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Work Completed: Steam clean carpeting in 4 rooms, dry clean sofa, remove dog stains and deodorize

Customer Testimonial: "Very pleased with service. Perfect Job"

~ Angelly - Royal Oak, Michigan 2017


 

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Work Completed: Carpet Cleaning, Super Special, 3 rooms, stairs, and hallway, deodorized and disinfectant applied to carpet

Customer Testimonial: "Thank you for the excellent work"

~ Miller - Grosse Pointe, Michigan 2017


 

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Work Completed: 3 Room Super Special, steam cleaned carpeting and stairway, area rug cleaning, 5x7 area rug and runner, deodorize

Customer Testimonial: "Thanks, will call again!"

~ Boye - West Bloomfield, Michigan 2017


 

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Work Completed: Carpet cleaning, whole house special, five rooms and hallway, truck mounted carpet steam cleaning

Customer Testimonial: "Very Satisfied!"

~ Vanessa - Franklin, Michigan 2017


 

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Work Completed: Steam clean living room and dining room carpeting, dry clean love seat

Customer Testimonial: "Jason was very careful. I would definitely recommend Jason and Capital Carpet"

~ Virginia - Westland, Michigan 2017


 

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Work Completed: Carpet Cleaning, 4 rooms and stairway, truck mounted steam carpet cleaning

Customer Testimonial: "The guys Matt and his son were very polite and professional, I will ask for them next time!"

~ Sherry - Bloomfield Township, Michigan 2017


 

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Work Completed: Carpet cleaning in oversized room and stairway

Customer Testimonial: "Great Job Always!!!"

~ Frank - Plymouth, Michigan 2017


 

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Work Completed: Area rug cleaning, 4x7, 8x8, area rugs and 2 runners steam cleaned

Customer Testimonial: "Matthew and his son did a great job and would recommend them and would have them back next"

~ Joan - Wixom, Michigan 2017


 

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Work Completed: Upholstery cleaning, steam cleaned sofa, love seat, 3 chairs, an area rug, runner and Scotchguard

Customer Testimonial: "3rd year in a row - Job well done!"

~ Pat - Livonia, Michigan 2017


 

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Work Completed: Upholstery Cleaning, sofa, love seat, and chair, furniture steam cleaning

Customer Testimonial: "I use Capital all the time, Great Company!"

~ Ross - Canton, Michigan 2017


 

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Work Completed: Carpet repair, repaired burn spot

Customer Testimonial: "Used your company over 25 years. Glad to use you again. Any coupons?"

~ Mcallister - Lathrup Village, Michigan 2017


 

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Work Completed: Steam cleaned carpeting in living room and dining room, disinfect and deodorize carpeting

Customer Testimonial: "Matthew was very friendly and professional, He also did an excellent job, we will recommend his service to others!!"

~ Rubin - Bloomfield Hills, Michigan 2017


 

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Work Completed: Carpet cleaning whole house special, 5 rooms and hallway, truck mounted steam clean

Customer Testimonial: "Matt was very friendly and courteous, would have him back again"

~ Nancy - Northville, Michigan 2017


 

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Work Completed: Carpet cleaning, truck mounted steam carpet cleaning in living room

Customer Testimonial: "He Does a Great Job!"

~ Erickson - Walled Lake, Michigan 2017


 

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Work Completed: Steam cleaned 4 dining room chairs, 4 barstools, also 2 large area rugs

Customer Testimonial: "Matt was an absolute professional and went above and beyond to assure a complete and perfect job!"

~ Fawaz - Birmingham, Michigan 2017


 

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Work Completed: Whole house special, five rooms, hall, stairs, 2 piece sectional, deodorize and enzymes

Customer Testimonial: "Matthew did an excellent job and he was very pleasant"

~ Kathy - Grosse Pointe, Michigan 2017


 

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Work Completed: Steam Cleaned 3 rooms plus flight of stairs, deodorized, disinfected all carpet

~ Anthony - West Bloomfield, Michigan 2017


 

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Work Completed: Carpeting Cleaned stairway, disinfected and deodorized, area rug cleaned, furniture cleaned

Customer Testimonial: "Very quick, friendly and great work"

~ Renee - Berkley, Michigan 2017


 

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Work Completed: Carpet cleaning, steam clean, whole house special, 5 rooms, hallway and steps

Customer Testimonial: "I can't be more pleased!"

~ Jane - Shelby Township, Michigan 2017


 

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Work Completed: Carpet cleaning in living room and dining room with enzymes, truck mounted steam clean

Customer Testimonial: "Great Customer Service!!!"

~ Linda - Lathrup Village, Michigan 2017


 

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Work Completed: Carpet cleaning in two rooms, upholstery steam cleaned on three piece sectional

Customer Testimonial: "I appreciate Matthews professionalism, His attention to detail, and engaging manner with my three year old grandson"

~ Karen - Farmington Hills, Michigan 2017


 

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Work Completed: Steam Cleaned Carpeting in Living Room, Dining Room, and Hallway

Customer Testimonial: "Excellent work, on time and extremely professional"

~ Reggie - Southfield, Michigan 2017


 

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Work Completed: Tile and grout cleaning in kitchen, bathroom, and laundry room, grout was also sealed

Customer Testimonial: "Matthew was both professional and excellent, and courteous. The job was executed well"

~ Bloomfield Township, Michigan 2017


 

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Work Completed: Carpet cleaned in 4 rooms, enzyme treatment on pet stains, deodorizer applied on all carpet

Customer Testimonial: "Matt was prompt, professional, and friendly. He did an amazing job in a timely manner. I was completely satisfied with his service and was impressed with his knowledge"

~ Linda - Harper Woods, Michigan


 

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Work Completed: Steam cleaned carpeting in 2 rooms, stairway, and basement, Cleaned upholstery on love seat

Customer Testimonial: "Matt does good work and am always satisfied when the job is done"

~ Farmington, Michigan 2017


 

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Work Completed: Carpet cleaning whole house special, five rooms plus hallway, steam carpet cleaning

Customer Testimonial: "Matthew was professional and has a workmanship quality, helpful hints and deodorizer was a nice touch"

~ Delores - Ferndale, Michigan 2017


 

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Work Completed: Cleaned Carpeting in Front Room, Stairs, and Hallway

Customer Testimonial: "Matt did a wonderful job, I will ask for him from now on"

~ Leila - Southfield, Michigan 2017


 

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Work Completed: Carpet Cleaning and deodorizer in 2 rooms

Customer Testimonial: "Yea, Matt is the greatest, last time he did my carpets he did an awesome job. Now anytime I need them cleaned I request him"

~ Sterling Heights, Michigan 2017


 

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Work Completed: Steam cleaned 3 rooms and re-tinted the living room

Customer Testimonial: "I have been with you all for 15 years"

~ Trotter - Warren, Michigan 2017


 

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Work Completed: Carpeting and Furniture Cleaning with Senior Discount

Customer Testimonial: "Technician extremely personable, work extremely hard on stairs"

~ Eugene - Madison Heights, Michigan 2017


 

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Work Completed: Carpet cleaning 4 rooms and hallway

Customer Testimonial: "Very satisfied, will call again"

~ Patricia - Detroit, Michigan 2017


 

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Work Completed: Carpet Cleaning 1 room and stairs

Customer Testimonial: "Great job Rick, alway use Capital"

~ Casey - Harper Woods, Michigan 2017


 

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Work Completed: Carpet Dyed, 1 room beige to darker plus Scotchguard

Customer Testimonial: "Always pleased with your work"

~ Mahie - Farmington, Michigan 2017


 

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Work Completed: Whole house special, 5 rooms, hallway, stairway, carpet cleaned and Scotchgard applied

Customer Testimonial: "Very satisfied"

~ Williams - Detroit, Michigan 2017


 

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Work Completed: 3 room stairs and hallway, truck mounted carpet steam cleaning

Customer Testimonial: "Still use Capital after all these years"

~ Harris - Detroit, Michigan 2017


 

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Work Completed: 4 rooms and hallway, carpet steam cleaned and deodorized

Customer Testimonial: "Nice Job Jim!"

~ Beeks - Detroit, Michigan 2017


 

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Work Completed: Living room, bedroom, stairway, carpet steam cleaned

Customer Testimonial: "Great Job we always use Capital"

~ Carter - Detroit, Michigan 2017


 

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Work Completed: 1 room water extracted and disinfected, washer overflow, water damage clean up

Customer Testimonial: "Had Matt out 2X, very friendly and helpful, Always a great job!"

~ Wendi - Berkley, Michigan 2017


 

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Work Completed: Carpet cleaning service in 2 rooms, steam carpet cleaning

Customer Testimonial: "Good Job, Thank you for coming out to the house, clean the rugs"

~ Eugene - Ferndale, Michigan 2017


 

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Work Completed: 2 rooms and hallway carpet cleaned, 3 area rugs cleaned, 6 dining room chairs steam cleaned

Customer Testimonial: "Good-Job"

~ Antoski - Sterling Heights, Michigan 2017


 

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Work Completed: 3 rooms, stairway, and hallway carpet steam cleaned, deodorized, and disinfected

Customer Testimonial: "Your crew was really nice!"

~ Daniel - Farmington Hills, Michigan 2017


 

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Work Completed: Carpet Cleaning, Whole House Special, 5 rooms and hallway, steam carpet cleaning

Customer Testimonial: "What can I say, everything was perfect, and honestly thats why we keep coming back to Capital and your tech was very personable and efficient while in our home, This is the second time here that I can remember, Job well done, Thank You"

~ Celia - Southfield, Michigan 2017


 

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Work Completed: Carpet Cleaning

Customer Testimonial: "Tech is always nice and friendly and I love having him every time, I would recommend Capital Carpet to all my friends and family"

~ Henderson - Farmington, Michigan 2017


 

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Work Completed: Carpet Cleaning

Customer Testimonial: "Matthew is a excellent service man. He explains everything in detail and is very professional. Please send Matthew to me for all my jobs. Thank You"

~ Angie - Detroit, Michigan 2017


 

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Work Completed: Upholstery Cleaning, Sofa Cleaning

Customer Testimonial: "Matthew was very professional, informative and courteous. He provided excellent service and had a very positive attitude. I'm definitely satisfied with my service today"

~ Marnie - Detroit, Michigan 2017


 

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Work Completed: Steam cleaned carpeting in 3 rooms

Customer Testimonial: "Good job as always, Been using for years!"

~ Holland - Royal Oak, Michigan 2017


 

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Work Completed: Sofa, loveseat, ottoman, and pillows upholstery cleaned, Scotchgard all furniture

Customer Testimonial: "Matthew was very personable and very knowledgeable about my furniture and what would be the best method to clean my furniture. I would like for him to be the one who cleans my furniture in the future"

~ Cynthia - Detroit, Michigan 2017


 

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Work Completed: Carpet Cleaning 3 rooms, hallway, and stairway, Super Special

Customer Testimonial: "Great Job"

~ McDonald - Livonia, Michigan 2017


 

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Work Completed: Carpet Cleaning in Living Room, Dining Room, Stairway, and 2 Halls

Customer Testimonial: "Good Job"

~ Watson - Detroit, Michigan 2017


 

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Work Completed: Carpet Cleaning in 3 rooms, hallway, stairway, area rugs cleaned, Capital Carpet Super Special

Customer Testimonial: "I Love Capital Carpet. Always use and refer them! Thank you!"

~ Leonard - Detroit, Michigan 2017


 

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Work Completed: Carpet Cleaning in 5 rooms, hallway, deodorize, Capital Carpet Whole House Special

Customer Testimonial: "I've been with you guys since 1980's, I have never used anyone else, what does that say! (smile)"

~ Garrett - Warren, Michigan 2017


 

"My carpet looks amazing and Matt is the best tech I have ever had"

~ Alexia, Southfield MI 2012

 

"Chris did a wonderful job, I am very pleased"

~ Mr. Ford, Detroit MI 2012

 

"Mike and Anthony did a great job"

~ Ms. Clark, Detroit MI 2012

 

"I am very happy with the cleaning, My carpet has never looked so good, I will be asking for Matt from now on"

~ Ms. Thompson, Novi MI 2012

 

"Mike & Anthony did a wonderful job cleaning my carpet and I am very happy with your same day service, Also Robin was very nice"

~ Ms. Edward, Roseville MI 2012

 

"Nicole is very nice and professional , Jim did a fantastic job, and I will be calling Capital Carpet from now on"

~ Ms. Gilbert, Oak Park MI 2012

 

"I choose to use Capital because I like Robin so much"

~ Mr. Jaqtch, Oak Park MI 2012

 

"I LOVE CAPITAL CARPET! I've been using them for close to 15 years myself, I have had many different crews over the years and they have all done wonderful work..."

~ MI 2009

 

"I've been using this company for about 4 years. I have 5 rent houses. I about to call them now. They take care of the business. They show up when they say..What else can u ask?"

~ MI 2010

 

"Cannot say enough good things about the work done today by DAN & ERIC Moved furniture, removed all coffee and pet stains, fast and excellent. Carpet looks great Thank you Dan & Eric You deserve a raise!!!!"

~ MI 2007

 

"The woman taking our information was extremely friendly and helpful. They arrived within the hour, did a great job cleaning the water out of our carpet, and replaced the padding quickly and affordably."

~ MI 2006

 

"What a professional company, not only do I call them for residential carpet cleaning, but they where there within an hour when my basement flooded, they extracted and pumped gallons of water out of my basement saving all of my furniture and salvaged my carpet. Highly recommend them."

~ Mike, MI 2009

 

"My wife and I wish to thank you for your excellent service and especially to commend your workman, Mike Johnson, who rendered service above and beyond the usual during his service call to our home yesterday, September 13, 2008. Our garage had flooded during a heavy rain yesterday, because a drain at the end of our driveway, next to the garage door, had plugged up, so a lake had accumulated outside our garage door and then flowed into our garage. We had previously moved papers and other materials into the garage from our basement, since we had had water problems there, so we were desperate about the flooding we were now facing in our garage. After I called your office, Mr. Johnson responded quickly. He was poised and professional. After assessing our problem, he correctly pointed out that even if he extracted the water from the garage, of course flooding would continue, because of the underlying problem with the drain. I agreed that the ultimate answer was for me too get someone to clear the drain and return it to functionality. However, I was desperate for interim solution. Mr. Johnson suggested that I purchase a portable pump to drain the lake that had accumulated outside the garage, so that the garage would remain dry after he had pumped out the water there. I went to Lowe's to purchase a pump, hose, and outdoor extension cord. When I returned, he helped me set up the pump, and pointed out that we already had an outdoor extension cord in our garage, so I could return the one I had purchased. He made sure that the pump was operating as expected and that the lake outside the garage was being drained. As I told Mr. Johnson, his suggestion of the pump and assistance to me in setting up was even more important that his service to pump out the water already in our garage. His analysis of the overall problem and his suggestion to control it over the intermediate term reduced our problem from an absolute catastrophe to a relative one. I must also comment on Mr. Johnson's demeanor as a professional, but relaxed and calming as well. He was unhurried and interested in making sure that we could avoid a catastrophic flood again."

~ West Bloomfield, MI 2008