Customer Testimonials

 

At Capital Carpet we give the highest priority to customer service. Over the years we have received many notes, calls and letters from happy customers, here are just a few of their testimonials.


 

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Work Completed: Cleaned Carpeting in Front Room, Stairs, and Hallway

Customer Testimonial: "Matt did a wonderful job, I will ask for him from now on"

~ Leila - Southfield, Michigan 2017


 

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Work Completed: Carpet Cleaning and deodorizer in 2 rooms

Customer Testimonial: "Yea, Matt is the greatest, last time he did my carpets he did an awesome job. Now anytime I need them cleaned I request him"

~ Sterling Heights, Michigan 2017


 

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Work Completed: Carpeting and Furniture Cleaning with Senior Discount

Customer Testimonial: "Technician extremely personable, work extremely hard on stairs"

~ Eugene - Madison Heights, Michigan 2017


 

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Work Completed: Carpet cleaning 4 rooms and hallway

Customer Testimonial: "Very satisfied, will call again"

~ Patricia - Detroit, Michigan 2017


 

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Work Completed: Carpet Cleaning 1 room and stairs

Customer Testimonial: "Great job Rick, alway use Capital"

~ Casey - Harper Woods, Michigan 2017


 

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Work Completed: Whole house special, 5 rooms, hallway, stairway, carpet cleaned and Scotchgard applied

Customer Testimonial: "Very satisfied"

~ Williams - Detroit, Michigan 2017


 

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Work Completed: 3 room stairs and hallway, truck mounted carpet steam cleaning

Customer Testimonial: "Still use Capital after all these years"

~ Harris - Detroit, Michigan 2017


 

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Work Completed: 4 rooms and hallway, carpet steam cleaned and deodorized

Customer Testimonial: "Nice Job Jim!"

~ Beeks - Detroit, Michigan 2017


 

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Work Completed: Living room, bedroom, stairway, carpet steam cleaned

Customer Testimonial: "Great Job we always use Capital"

~ Carter - Detroit, Michigan 2017


 

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Work Completed: 1 room water extracted and disinfected, washer overflow, water damage clean up

Customer Testimonial: "Had Matt out 2X, very friendly and helpful, Always a great job!"

~ Wendi - Berkley, Michigan 2017


 

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Work Completed: 2 rooms and hallway carpet cleaned, 3 area rugs cleaned, 6 dining room chairs steam cleaned

Customer Testimonial: "Good-Job"

~ Antoski - Sterling Heights, Michigan 2017


 

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Work Completed: 3 rooms, stairway, and hallway carpet steam cleaned, deodorized, and disinfected

Customer Testimonial: "Your crew was really nice!"

~ Daniel - Farmington Hills, Michigan 2017


 

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Work Completed: Carpet Cleaning

Customer Testimonial: "Tech is always nice and friendly and I love having him every time, I would recommend Capital Carpet to all my friends and family"

~ Henderson - Farmington, Michigan 2017


 

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Work Completed: Carpet Cleaning

Customer Testimonial: "Matthew is a excellent service man. He explains everything in detail and is very professional. Please send Matthew to me for all my jobs. Thank You"

~ Angie - Detroit, Michigan 2017


 

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Work Completed: Upholstery Cleaning, Sofa Cleaning

Customer Testimonial: "Matthew was very professional, informative and courteous. He provided excellent service and had a very positive attitude. I'm definitely satisfied with my service today"

~ Marnie - Detroit, Michigan 2017


 

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Work Completed: Steam cleaned carpeting in 3 rooms

Customer Testimonial: "Good job as always, Been using for years!"

~ Holland - Royal Oak, Michigan 2017


 

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Work Completed: Sofa, loveseat, ottoman, and pillows upholstery cleaned, Scotchgard all furniture

Customer Testimonial: "Matthew was very personable and very knowledgeable about my furniture and what would be the best method to clean my furniture. I would like for him to be the one who cleans my furniture in the future"

~ Cynthia - Detroit, Michigan 2017


 

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Work Completed: Carpet Cleaning 3 rooms, hallway, and stairway, Super Special

Customer Testimonial: "Great Job"

~ McDonald - Livonia, Michigan 2017


 

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Work Completed: Carpet Cleaning in Living Room, Dining Room, Stairway, and 2 Halls

Customer Testimonial: "Good Job"

~ Watson - Detroit, Michigan 2017


 

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Work Completed: Carpet Cleaning in 3 rooms, hallway, stairway, area rugs cleaned, Capital Carpet Super Special

Customer Testimonial: "I Love Capital Carpet. Always use and refer them! Thank you!"

~ Leonard - Detroit, Michigan 2017


 

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Work Completed: Carpet Cleaning in 5 rooms, hallway, deodorize, Capital Carpet Whole House Special

Customer Testimonial: "I've been with you guys since 1980's, I have never used anyone else, what does that say! (smile)"

~ Garrett - Warren, Michigan 2017


 

"My carpet looks amazing and Matt is the best tech I have ever had"

~ Alexia, Southfield MI 2012

 

"Chris did a wonderful job, I am very pleased"

~ Mr. Ford, Detroit MI 2012

 

"Mike and Anthony did a great job"

~ Ms. Clark, Detroit MI 2012

 

"I am very happy with the cleaning, My carpet has never looked so good, I will be asking for Matt from now on"

~ Ms. Thompson, Novi MI 2012

 

"Mike & Anthony did a wonderful job cleaning my carpet and I am very happy with your same day service, Also Robin was very nice"

~ Ms. Edward, Roseville MI 2012

 

"Nicole is very nice and professional , Jim did a fantastic job, and I will be calling Capital Carpet from now on"

~ Ms. Gilbert, Oak Park MI 2012

 

"I choose to use Capital because I like Robin so much"

~ Mr. Jaqtch, Oak Park MI 2012

 

"I LOVE CAPITAL CARPET! I've been using them for close to 15 years myself, I have had many different crews over the years and they have all done wonderful work..."

~ MI 2009

 

"I've been using this company for about 4 years. I have 5 rent houses. I about to call them now. They take care of the business. They show up when they say..What else can u ask?"

~ MI 2010

 

"Cannot say enough good things about the work done today by DAN & ERIC Moved furniture, removed all coffee and pet stains, fast and excellent. Carpet looks great Thank you Dan & Eric You deserve a raise!!!!"

~ MI 2007

 

"The woman taking our information was extremely friendly and helpful. They arrived within the hour, did a great job cleaning the water out of our carpet, and replaced the padding quickly and affordably."

~ MI 2006

 

"What a professional company, not only do I call them for residential carpet cleaning, but they where there within an hour when my basement flooded, they extracted and pumped gallons of water out of my basement saving all of my furniture and salvaged my carpet. Highly recommend them."

~ Mike, MI 2009

 

"My wife and I wish to thank you for your excellent service and especially to commend your workman, Mike Johnson, who rendered service above and beyond the usual during his service call to our home yesterday, September 13, 2008. Our garage had flooded during a heavy rain yesterday, because a drain at the end of our driveway, next to the garage door, had plugged up, so a lake had accumulated outside our garage door and then flowed into our garage. We had previously moved papers and other materials into the garage from our basement, since we had had water problems there, so we were desperate about the flooding we were now facing in our garage. After I called your office, Mr. Johnson responded quickly. He was poised and professional. After assessing our problem, he correctly pointed out that even if he extracted the water from the garage, of course flooding would continue, because of the underlying problem with the drain. I agreed that the ultimate answer was for me too get someone to clear the drain and return it to functionality. However, I was desperate for interim solution. Mr. Johnson suggested that I purchase a portable pump to drain the lake that had accumulated outside the garage, so that the garage would remain dry after he had pumped out the water there. I went to Lowe's to purchase a pump, hose, and outdoor extension cord. When I returned, he helped me set up the pump, and pointed out that we already had an outdoor extension cord in our garage, so I could return the one I had purchased. He made sure that the pump was operating as expected and that the lake outside the garage was being drained. As I told Mr. Johnson, his suggestion of the pump and assistance to me in setting up was even more important that his service to pump out the water already in our garage. His analysis of the overall problem and his suggestion to control it over the intermediate term reduced our problem from an absolute catastrophe to a relative one. I must also comment on Mr. Johnson's demeanor as a professional, but relaxed and calming as well. He was unhurried and interested in making sure that we could avoid a catastrophic flood again."

~ West Bloomfield, MI 2008